:root {
    --bg: #f4f7fb;
    --surface: #ffffff;
    --surface-2: #eaf1f8;
    --ink: #0b1728;
    --muted: #617086;
    --line: rgba(11, 23, 40, 0.11);
    --navy: #081528;
    --navy-2: #0d2039;
    --accent: #2ed3c6;
    --accent-2: #78f0e6;
    --white: #ffffff;
    --radius: 24px;
    --shadow: 0 20px 60px rgba(4, 18, 35, 0.11);
    --container: 1180px;
}

*,
*::before,
*::after {
    box-sizing: border-box;
}

html {
    scroll-behavior: smooth;
}

body {
    margin: 0;
    color: var(--ink);
    background: var(--bg);
    font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
    line-height: 1.6;
    -webkit-font-smoothing: antialiased;
}

body.nav-open {
    overflow: hidden;
}

a {
    color: inherit;
    text-decoration: none;
}

img {
    max-width: 100%;
    height: auto;
}

button,
input,
textarea,
select {
    font: inherit;
}

.container {
    width: min(calc(100% - 40px), var(--container));
    margin: 0 auto;
}

.narrow {
    max-width: 860px;
}

.sr-only {
    position: absolute;
    width: 1px;
    height: 1px;
    overflow: hidden;
    clip: rect(0 0 0 0);
    white-space: nowrap;
}

.skip-link {
    position: fixed;
    z-index: 1000;
    top: 12px;
    left: 12px;
    padding: 10px 14px;
    color: var(--navy);
    background: var(--white);
    border-radius: 10px;
    transform: translateY(-160%);
}

.skip-link:focus {
    transform: translateY(0);
}

.site-header {
    position: sticky;
    z-index: 100;
    top: 0;
    border-bottom: 1px solid transparent;
    transition: background .2s ease, border-color .2s ease, box-shadow .2s ease;
}

.site-header.is-scrolled {
    background: rgba(244, 247, 251, .92);
    border-color: var(--line);
    box-shadow: 0 10px 35px rgba(8, 21, 40, .05);
    backdrop-filter: blur(16px);
}

.header-inner {
    min-height: 82px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 24px;
}

.brand {
    display: inline-flex;
    align-items: center;
    gap: 12px;
}

.brand-mark {
    width: 42px;
    height: 42px;
    display: inline-grid;
    place-items: center;
    color: var(--navy);
    background: linear-gradient(135deg, var(--accent), var(--accent-2));
    border-radius: 13px;
    font-weight: 900;
    letter-spacing: -.04em;
}

.brand-copy {
    display: grid;
    line-height: 1;
}

.brand-copy strong {
    font-size: 1.22rem;
    letter-spacing: -.04em;
}

.brand-copy small {
    margin-top: 6px;
    color: var(--muted);
    font-size: .66rem;
    letter-spacing: .12em;
    text-transform: uppercase;
}

.main-nav {
    display: flex;
    align-items: center;
    gap: 26px;
    font-size: .94rem;
    font-weight: 650;
}

.main-nav > a:not(.button) {
    position: relative;
    padding: 30px 0;
}

.main-nav > a:not(.button)::after {
    content: "";
    position: absolute;
    left: 0;
    right: 0;
    bottom: 19px;
    height: 2px;
    background: var(--accent);
    transform: scaleX(0);
    transform-origin: left;
    transition: transform .2s ease;
}

.main-nav > a:hover::after,
.main-nav > a.is-active::after {
    transform: scaleX(1);
}

.nav-toggle {
    display: none;
    width: 44px;
    height: 44px;
    align-items: center;
    justify-content: center;
    flex-direction: column;
    gap: 5px;
    border: 1px solid var(--line);
    background: var(--surface);
    border-radius: 12px;
}

.nav-toggle span:not(.sr-only) {
    width: 20px;
    height: 2px;
    background: var(--ink);
    border-radius: 2px;
}

.button {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-height: 50px;
    padding: 0 22px;
    border: 1px solid var(--navy);
    border-radius: 14px;
    color: var(--white);
    background: var(--navy);
    font-weight: 750;
    transition: transform .2s ease, box-shadow .2s ease, background .2s ease;
}

.button:hover {
    transform: translateY(-2px);
    box-shadow: 0 12px 30px rgba(8, 21, 40, .16);
}

.button-small {
    min-height: 42px;
    padding: 0 16px;
    border-radius: 12px;
}

.button-ghost {
    color: var(--ink);
    background: transparent;
    border-color: var(--line);
}

.button-ghost:hover {
    background: var(--surface);
}

.eyebrow {
    margin: 0 0 16px;
    color: #178f87;
    font-size: .78rem;
    font-weight: 850;
    letter-spacing: .15em;
    text-transform: uppercase;
}

.hero {
    position: relative;
    overflow: hidden;
    padding: 86px 0 98px;
}

.hero::before {
    content: "";
    position: absolute;
    inset: 0;
    background:
        linear-gradient(rgba(8, 21, 40, .025) 1px, transparent 1px),
        linear-gradient(90deg, rgba(8, 21, 40, .025) 1px, transparent 1px);
    background-size: 38px 38px;
    mask-image: linear-gradient(to bottom, rgba(0,0,0,.8), transparent 90%);
    pointer-events: none;
}

.hero-orb {
    position: absolute;
    border-radius: 999px;
    filter: blur(10px);
    opacity: .45;
    pointer-events: none;
}

.hero-orb-one {
    width: 360px;
    height: 360px;
    top: -120px;
    right: 8%;
    background: rgba(46, 211, 198, .22);
}

.hero-orb-two {
    width: 260px;
    height: 260px;
    left: -100px;
    bottom: -80px;
    background: rgba(54, 113, 255, .12);
}

.hero-grid {
    position: relative;
    display: grid;
    grid-template-columns: minmax(0, 1.08fr) minmax(420px, .92fr);
    align-items: center;
    gap: 70px;
}

.hero h1,
.page-hero h1,
.error-page h1 {
    margin: 0;
    max-width: 850px;
    font-size: clamp(3rem, 6vw, 5.65rem);
    line-height: .98;
    letter-spacing: -.065em;
}

.hero-lead {
    max-width: 700px;
    margin: 28px 0 0;
    color: var(--muted);
    font-size: 1.15rem;
}

.hero-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    margin-top: 32px;
}

.hero-points {
    display: flex;
    flex-wrap: wrap;
    gap: 12px 24px;
    margin: 34px 0 0;
    padding: 0;
    list-style: none;
    color: var(--muted);
    font-size: .9rem;
    font-weight: 650;
}

.hero-points li {
    position: relative;
    padding-left: 15px;
}

.hero-points li::before {
    content: "";
    position: absolute;
    left: 0;
    top: .72em;
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: var(--accent);
}

.hero-panel {
    padding: 22px;
    border: 1px solid rgba(255,255,255,.07);
    background: linear-gradient(160deg, var(--navy), var(--navy-2));
    border-radius: 30px;
    box-shadow: var(--shadow);
}

.signal-card {
    position: relative;
    overflow: hidden;
    padding: 22px;
    color: var(--white);
    background: rgba(255,255,255,.055);
    border: 1px solid rgba(255,255,255,.08);
    border-radius: 20px;
}

.signal-card::after {
    content: "";
    position: absolute;
    width: 120px;
    height: 120px;
    right: -65px;
    bottom: -65px;
    border: 1px solid rgba(46, 211, 198, .28);
    border-radius: 50%;
}

.signal-main {
    min-height: 210px;
    padding: 30px;
    display: flex;
    flex-direction: column;
    justify-content: end;
    background:
        radial-gradient(circle at top right, rgba(46, 211, 198, .22), transparent 42%),
        rgba(255,255,255,.055);
}

.signal-main strong {
    max-width: 360px;
    font-size: 1.8rem;
    line-height: 1.1;
}

.signal-main p {
    max-width: 380px;
    margin: 12px 0 0;
    color: #aebdd0;
}

.signal-kicker {
    margin-bottom: auto;
    color: var(--accent-2);
    font-size: .72rem;
    font-weight: 850;
    letter-spacing: .16em;
}

.signal-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 12px;
    margin-top: 12px;
}

.signal-grid .signal-card {
    min-height: 140px;
}

.signal-grid strong,
.signal-grid small {
    display: block;
}

.signal-grid small {
    margin-top: 6px;
    color: #9fb0c5;
}

.signal-dot {
    width: 10px;
    height: 10px;
    display: block;
    margin-bottom: 24px;
    border-radius: 50%;
    background: var(--accent);
    box-shadow: 0 0 0 7px rgba(46, 211, 198, .12);
}

.section {
    padding: 96px 0;
}

.section-heading {
    display: grid;
    grid-template-columns: 1.1fr .9fr;
    gap: 80px;
    align-items: end;
    margin-bottom: 42px;
}

.section-heading.compact {
    grid-template-columns: 1fr;
    margin-bottom: 24px;
}

.section-heading h2,
.split-grid h2,
.cta-panel h2,
.prose-card h2,
.contact-panel h2,
.contact-form-shell h2 {
    margin: 0;
    font-size: clamp(2rem, 4vw, 3.4rem);
    line-height: 1.03;
    letter-spacing: -.045em;
}

.section-heading > p {
    margin: 0;
    color: var(--muted);
}

.cards-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 16px;
}

.service-card {
    min-height: 260px;
    padding: 28px;
    background: var(--surface);
    border: 1px solid var(--line);
    border-radius: var(--radius);
    transition: transform .2s ease, box-shadow .2s ease, border-color .2s ease;
}

.service-card:hover {
    transform: translateY(-5px);
    box-shadow: var(--shadow);
    border-color: rgba(46, 211, 198, .45);
}

.service-number {
    display: inline-block;
    margin-bottom: 56px;
    color: #17958d;
    font-size: .75rem;
    font-weight: 850;
    letter-spacing: .12em;
}

.service-card h3 {
    margin: 0;
    font-size: 1.35rem;
    letter-spacing: -.025em;
}

.service-card p {
    margin: 12px 0 0;
    color: var(--muted);
}

.section-action {
    margin-top: 28px;
    display: flex;
    justify-content: flex-end;
}

.text-link {
    display: inline-flex;
    align-items: center;
    gap: 10px;
    color: var(--ink);
    font-weight: 800;
}

.text-link span {
    color: #17958d;
    transition: transform .2s ease;
}

.text-link:hover span {
    transform: translateX(4px);
}

.section-dark {
    color: var(--white);
    background: var(--navy);
}

.section-dark .eyebrow {
    color: var(--accent-2);
}

.split-grid {
    display: grid;
    grid-template-columns: .8fr 1.2fr;
    gap: 90px;
}

.process-list {
    display: grid;
}

.process-list article {
    display: grid;
    grid-template-columns: 58px 1fr;
    gap: 24px;
    padding: 24px 0;
    border-top: 1px solid rgba(255,255,255,.12);
}

.process-list article:last-child {
    border-bottom: 1px solid rgba(255,255,255,.12);
}

.process-list > article > span {
    color: var(--accent-2);
    font-weight: 850;
}

.process-list h3 {
    margin: 0;
    font-size: 1.25rem;
}

.process-list p {
    margin: 7px 0 0;
    color: #9fb0c5;
}

.cta-panel {
    display: flex;
    align-items: end;
    justify-content: space-between;
    gap: 40px;
    padding: 48px;
    color: var(--white);
    background:
        radial-gradient(circle at 80% 0%, rgba(46, 211, 198, .25), transparent 36%),
        var(--navy);
    border-radius: 30px;
}

.cta-panel h2 {
    max-width: 780px;
}

.cta-panel .eyebrow {
    color: var(--accent-2);
}

.cta-panel .button {
    flex: 0 0 auto;
    color: var(--navy);
    background: var(--accent);
    border-color: var(--accent);
}

.page-hero {
    padding: 92px 0 62px;
}

.page-hero-inner {
    display: grid;
    grid-template-columns: 1.15fr .85fr;
    gap: 70px;
    align-items: end;
}

.page-hero h1 {
    font-size: clamp(3rem, 5vw, 5rem);
}

.page-hero-inner > p {
    margin: 0 0 8px;
    color: var(--muted);
    font-size: 1.08rem;
}

.content-grid {
    display: grid;
    grid-template-columns: 1.2fr .8fr;
    gap: 30px;
}

.prose-card,
.contact-panel,
.contact-form-shell,
.legal-card {
    padding: 36px;
    background: var(--surface);
    border: 1px solid var(--line);
    border-radius: var(--radius);
}

.prose-card p:not(.eyebrow),
.prose p {
    color: var(--muted);
}

.metric-stack {
    display: grid;
    gap: 12px;
}

.metric-card {
    min-height: 116px;
    display: flex;
    align-items: center;
    gap: 22px;
    padding: 24px;
    color: var(--white);
    background: var(--navy);
    border-radius: 20px;
}

.metric-card strong {
    color: var(--accent-2);
    font-size: 1.3rem;
}

.services-list {
    display: grid;
    border-top: 1px solid var(--line);
}

.services-list article {
    display: grid;
    grid-template-columns: 100px 1fr;
    gap: 30px;
    padding: 34px 0;
    border-bottom: 1px solid var(--line);
}

.services-list > article > span {
    color: #178f87;
    font-weight: 850;
}

.services-list h2 {
    margin: 0;
    font-size: 1.7rem;
    letter-spacing: -.03em;
}

.services-list p {
    max-width: 760px;
    margin: 8px 0 0;
    color: var(--muted);
}

.document-nav {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
}

.document-nav-card {
    display: grid;
    grid-template-columns: 58px 1fr auto;
    align-items: center;
    gap: 18px;
    padding: 24px;
    background: var(--surface);
    border: 1px solid var(--line);
    border-radius: 20px;
    transition: transform .2s ease, box-shadow .2s ease;
}

.document-nav-card:hover {
    transform: translateY(-3px);
    box-shadow: var(--shadow);
}

.document-nav-card strong,
.document-nav-card small {
    display: block;
}

.document-nav-card small {
    margin-top: 4px;
    color: var(--muted);
}

.document-icon {
    width: 48px;
    height: 48px;
    display: grid;
    place-items: center;
    color: var(--navy);
    background: var(--accent);
    border-radius: 14px;
    font-weight: 900;
}

.documents-block {
    margin-top: 52px;
}

.document-list {
    display: grid;
    gap: 12px;
}

.document-list-spaced {
    margin-top: 24px;
}

.document-row {
    display: grid;
    grid-template-columns: 1fr auto;
    gap: 30px;
    align-items: center;
    padding: 26px;
    background: var(--surface);
    border: 1px solid var(--line);
    border-radius: 18px;
}

.document-row h2,
.document-row h3 {
    margin: 4px 0 0;
    letter-spacing: -.02em;
}

.document-row p {
    margin: 8px 0 0;
    color: var(--muted);
}

.document-category {
    color: #178f87;
    font-size: .72rem;
    font-weight: 850;
    letter-spacing: .12em;
    text-transform: uppercase;
}

.document-meta {
    display: grid;
    justify-items: end;
    gap: 10px;
    color: var(--muted);
    font-size: .9rem;
}

.document-meta a:not(.button) {
    color: var(--ink);
    font-weight: 800;
}

.empty-state,
.notice-card {
    padding: 26px;
    background: rgba(46, 211, 198, .08);
    border: 1px solid rgba(23, 143, 135, .18);
    border-radius: 18px;
}

.empty-state strong,
.notice-card strong {
    display: block;
    margin-bottom: 5px;
}

.empty-state p,
.notice-card p {
    margin: 0;
    color: var(--muted);
}

.notice-card code {
    color: var(--ink);
}

.legal-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
}

.legal-card h2 {
    margin: 0;
    font-size: 1.4rem;
}

.legal-card p {
    color: var(--muted);
}

.legal-notice {
    margin-top: 24px;
}

.contact-grid {
    display: grid;
    grid-template-columns: .85fr 1.15fr;
    gap: 20px;
}

.contact-list {
    display: grid;
    margin: 30px 0 0;
}

.contact-list > div {
    display: grid;
    grid-template-columns: 110px 1fr;
    gap: 20px;
    padding: 18px 0;
    border-top: 1px solid var(--line);
}

.contact-list dt {
    color: var(--muted);
}

.contact-list dd {
    margin: 0;
    font-weight: 750;
}

.contact-list small {
    display: block;
    margin-top: 4px;
    color: var(--muted);
    font-weight: 500;
}

.contact-form-shell {
    color: var(--white);
    background: var(--navy);
}

.contact-form-shell p {
    color: #9fb0c5;
}

.status-pill {
    display: inline-flex;
    padding: 6px 10px;
    margin-bottom: 18px;
    color: var(--navy);
    background: var(--accent);
    border-radius: 999px;
    font-size: .7rem;
    font-weight: 900;
    letter-spacing: .08em;
}

.form-preview {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 10px;
    margin-top: 28px;
}

.form-preview span {
    min-height: 52px;
    display: flex;
    align-items: center;
    padding: 0 16px;
    color: #7f91a9;
    background: rgba(255,255,255,.055);
    border: 1px solid rgba(255,255,255,.08);
    border-radius: 13px;
}

.form-preview .large,
.form-preview .button-preview {
    grid-column: 1 / -1;
}

.form-preview .large {
    min-height: 130px;
    align-items: flex-start;
    padding-top: 16px;
}

.form-preview .button-preview {
    justify-content: center;
    color: var(--navy);
    background: var(--accent);
    font-weight: 850;
}

.prose h2 {
    margin: 34px 0 8px;
    font-size: 1.6rem;
}

.prose a {
    color: #147f78;
    font-weight: 750;
}

.error-page {
    min-height: 68vh;
    display: grid;
    place-items: center;
    padding: 80px 0;
}

.error-inner {
    text-align: center;
}

.error-code {
    display: block;
    color: rgba(11, 23, 40, .08);
    font-size: clamp(6rem, 18vw, 13rem);
    line-height: .8;
    font-weight: 950;
    letter-spacing: -.08em;
}

.error-inner .eyebrow {
    margin-top: 24px;
}

.error-page h1 {
    max-width: 760px;
    margin: 0 auto 30px;
    font-size: clamp(2.5rem, 5vw, 4.5rem);
}

.site-footer {
    color: #dce7f4;
    background: #050e1a;
    padding: 72px 0 24px;
}

.footer-grid {
    display: grid;
    grid-template-columns: 1.25fr .75fr .9fr 1.1fr;
    gap: 44px;
}

.brand-footer .brand-copy strong {
    color: var(--white);
}

.brand-footer .brand-copy small {
    color: #7f91a9;
}

.footer-intro {
    max-width: 300px;
    margin: 22px 0 0;
    color: #7f91a9;
}

.site-footer h2 {
    margin: 0 0 18px;
    color: var(--white);
    font-size: .88rem;
    letter-spacing: .1em;
    text-transform: uppercase;
}

.footer-links,
.footer-contact {
    display: grid;
    gap: 10px;
    margin: 0;
    padding: 0;
    list-style: none;
    color: #9fb0c5;
}

.footer-links a:hover,
.footer-contact a:hover {
    color: var(--white);
}

.footer-contact small {
    display: block;
    margin-top: 2px;
    color: #6f8198;
}

.complaints-card {
    display: grid;
    grid-template-columns: 40px 1fr;
    gap: 12px;
    align-items: center;
    margin-top: 24px;
    padding: 13px;
    background: rgba(255,255,255,.045);
    border: 1px solid rgba(255,255,255,.08);
    border-radius: 14px;
}

.complaints-icon {
    width: 40px;
    height: 40px;
    display: grid;
    place-items: center;
    color: #111;
    background: #ffd84a;
    border-radius: 10px;
    font-weight: 950;
}

.complaints-card strong,
.complaints-card small {
    display: block;
}

.complaints-card strong {
    color: var(--white);
    font-size: .87rem;
}

.complaints-card small {
    margin-top: 2px;
    color: #7f91a9;
}

.footer-bottom {
    display: flex;
    justify-content: space-between;
    gap: 20px;
    margin-top: 54px;
    padding-top: 22px;
    color: #6f8198;
    border-top: 1px solid rgba(255,255,255,.08);
    font-size: .83rem;
}

.footer-bottom p {
    margin: 0;
}

@media (max-width: 980px) {
    .nav-toggle {
        display: inline-flex;
    }

    .main-nav {
        position: fixed;
        inset: 82px 16px auto;
        display: none;
        padding: 16px;
        background: var(--surface);
        border: 1px solid var(--line);
        border-radius: 18px;
        box-shadow: var(--shadow);
    }

    .main-nav.is-open {
        display: grid;
    }

    .main-nav > a:not(.button) {
        padding: 12px 10px;
    }

    .main-nav > a:not(.button)::after {
        display: none;
    }

    .hero-grid,
    .page-hero-inner,
    .section-heading,
    .split-grid,
    .content-grid,
    .contact-grid {
        grid-template-columns: 1fr;
        gap: 38px;
    }

    .hero-grid {
        grid-template-columns: 1fr;
    }

    .hero-panel {
        max-width: 720px;
    }

    .cards-grid {
        grid-template-columns: 1fr 1fr;
    }

    .footer-grid {
        grid-template-columns: 1fr 1fr;
    }
}

@media (max-width: 680px) {
    .container {
        width: min(calc(100% - 28px), var(--container));
    }

    .header-inner {
        min-height: 72px;
    }

    .main-nav {
        inset-top: 72px;
    }

    .brand-copy small {
        display: none;
    }

    .hero {
        padding: 58px 0 70px;
    }

    .hero h1,
    .page-hero h1 {
        font-size: clamp(2.65rem, 12vw, 4rem);
    }

    .hero-lead {
        font-size: 1rem;
    }

    .signal-grid,
    .cards-grid,
    .document-nav,
    .legal-grid,
    .form-preview,
    .footer-grid {
        grid-template-columns: 1fr;
    }

    .section {
        padding: 70px 0;
    }

    .section-heading {
        margin-bottom: 28px;
    }

    .service-card {
        min-height: auto;
    }

    .service-number {
        margin-bottom: 32px;
    }

    .cta-panel {
        align-items: flex-start;
        flex-direction: column;
        padding: 30px;
    }

    .page-hero {
        padding: 62px 0 30px;
    }

    .services-list article {
        grid-template-columns: 54px 1fr;
        gap: 14px;
    }

    .document-row {
        grid-template-columns: 1fr;
    }

    .document-meta {
        justify-items: start;
    }

    .contact-list > div {
        grid-template-columns: 1fr;
        gap: 4px;
    }

    .form-preview .large,
    .form-preview .button-preview {
        grid-column: auto;
    }

    .footer-bottom {
        flex-direction: column;
    }
}

@media (prefers-reduced-motion: reduce) {
    *,
    *::before,
    *::after {
        scroll-behavior: auto !important;
        transition: none !important;
        animation: none !important;
    }
}

.complaints-card-image {
    display: block;
    padding: 0;
    overflow: hidden;
    background: transparent;
}

.complaints-card-image img {
    display: block;
    width: 100%;
    max-width: 310px;
    height: auto;
}

/* ==========================================================================
   PATCH 002 — Identidade NEXTWEB / rodapé / documentação
   ========================================================================== */

.brand-original {
    min-width: 0;
    max-width: 365px;
    display: inline-flex;
    align-items: center;
    gap: 14px;
}

.brand-logo-original {
    display: block;
    width: auto;
    max-width: 155px;
    max-height: 54px;
    object-fit: contain;
}

.brand-legal-name {
    max-width: 190px;
    color: var(--muted);
    font-size: .63rem;
    font-weight: 700;
    line-height: 1.35;
    letter-spacing: .055em;
    text-transform: uppercase;
}

.brand-text-fallback {
    color: var(--ink);
    font-size: 1.4rem;
    font-weight: 900;
    letter-spacing: -.04em;
}

.brand-logo-footer {
    max-width: 170px;
    max-height: 60px;
}

.brand-text-fallback-footer {
    color: var(--white);
}

.footer-company-name {
    max-width: 300px;
    margin: 20px 0 0;
    color: #dce7f4;
    font-size: .76rem;
    font-weight: 750;
    line-height: 1.55;
    letter-spacing: .04em;
}

.complaints-original-link {
    display: block;
    width: min(100%, 245px);
    margin-top: 26px;
    padding: 13px 14px;
    background: #ffffff;
    border-radius: 14px;
    overflow: hidden;
}

.complaints-original-logo {
    display: block;
    width: 100%;
    height: auto;
    object-fit: contain;
}

.document-nav-single {
    grid-template-columns: minmax(0, 580px);
}

@media (max-width: 1120px) {
    .header-inner {
        gap: 16px;
    }

    .brand-original {
        max-width: 285px;
    }

    .brand-logo-original {
        max-width: 125px;
        max-height: 48px;
    }

    .brand-legal-name {
        max-width: 145px;
        font-size: .56rem;
    }

    .main-nav {
        gap: 18px;
    }
}

@media (max-width: 980px) {
    .brand-original {
        max-width: 70%;
    }

    .brand-logo-original {
        max-width: 145px;
    }

    .brand-legal-name {
        max-width: 210px;
    }
}

@media (max-width: 680px) {
    .brand-original {
        max-width: calc(100% - 58px);
        gap: 10px;
    }

    .brand-logo-original {
        max-width: 115px;
        max-height: 42px;
    }

    .brand-legal-name {
        max-width: 150px;
        font-size: .5rem;
        line-height: 1.25;
    }

    .brand-footer {
        max-width: 100%;
    }

    .brand-logo-footer {
        max-width: 165px;
        max-height: 58px;
    }
}
/* ==========================================================================
   PATCH 003 — Branding original, favicon e Livro de Reclamações
   ========================================================================== */

/* Cabeçalho: apenas o logótipo. */
.brand-header {
    display: inline-flex;
    align-items: center;
    flex: 0 0 auto;
    max-width: 210px;
}

.brand-logo-header {
    display: block;
    width: auto;
    max-width: 190px;
    max-height: 58px;
    object-fit: contain;
}

/* A denominação social deixa de aparecer junto do logótipo no cabeçalho. */
.brand-legal-name {
    display: none !important;
}

/* Rodapé: logótipo original com dimensão confortável. */
.brand-footer {
    display: inline-flex;
    align-items: center;
    max-width: 210px;
}

.brand-logo-footer {
    display: block;
    width: auto;
    max-width: 190px;
    max-height: 66px;
    object-fit: contain;
}

/* Livro de Reclamações: usa o ficheiro histórico da NEXTWEB e fica discreto. */
.complaints-original-link {
    display: inline-block;
    width: auto;
    max-width: 170px;
    margin-top: 22px;
    padding: 0;
    background: transparent;
    border-radius: 0;
    overflow: visible;
}

.complaints-original-logo {
    display: block;
    width: auto;
    max-width: 170px;
    max-height: 72px;
    height: auto;
    object-fit: contain;
}

/* Neutraliza regras antigas do PATCH 002 que alargavam o bloco. */
.complaints-card-image,
.complaints-card-image img {
    max-width: 170px;
}

@media (max-width: 1120px) {
    .brand-header {
        max-width: 180px;
    }

    .brand-logo-header {
        max-width: 165px;
        max-height: 52px;
    }

    .main-nav {
        gap: 17px;
    }
}

@media (max-width: 980px) {
    .brand-header {
        max-width: 190px;
    }

    .brand-logo-header {
        max-width: 175px;
    }
}

@media (max-width: 680px) {
    .brand-header {
        max-width: 145px;
    }

    .brand-logo-header {
        max-width: 135px;
        max-height: 44px;
    }

    .brand-logo-footer {
        max-width: 180px;
        max-height: 64px;
    }

    .complaints-original-link,
    .complaints-original-logo {
        max-width: 150px;
    }
}

/* ==========================================================================
   PATCH 004 — Público completo / Contactos / Mapas / Formulário
   ========================================================================== */

/* Branding agora usa ficheiros fixos fornecidos com o patch. */
.brand-header,
.brand-footer {
    display: inline-flex;
    align-items: center;
}

.brand-header {
    width: 152px;
    max-width: 152px;
}

.brand-logo-header {
    display: block;
    width: 152px;
    height: auto;
    max-width: 100%;
    max-height: none;
    object-fit: contain;
}

.brand-footer {
    width: 172px;
    max-width: 172px;
}

.brand-logo-footer {
    display: block;
    width: 172px;
    height: auto;
    max-width: 100%;
    max-height: none;
    object-fit: contain;
}

.footer-company-name {
    margin-bottom: 4px;
}

.footer-company-meta {
    margin: 0;
    color: #7f91a9;
    font-size: .78rem;
}

.footer-address a {
    line-height: 1.55;
}

.complaints-original-link {
    display: inline-block;
    width: auto;
    max-width: none;
    margin-top: 22px;
    padding: 0;
    background: transparent;
}

.complaints-badge {
    display: inline-flex;
    align-items: center;
    width: 184px;
    padding: 10px 12px;
    background: #ffffff;
    border-radius: 12px;
}

.complaints-original-logo {
    display: block;
    width: 100%;
    height: auto;
    max-width: none;
    max-height: none;
    object-fit: contain;
}

/* CONTACTOS */
.contact-section {
    padding-top: 42px;
}

.contact-info-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 16px;
}

.contact-detail-card {
    padding: 28px;
    background: var(--surface);
    border: 1px solid var(--line);
    border-radius: var(--radius);
}

.contact-detail-kicker {
    display: block;
    margin-bottom: 14px;
    color: #178f87;
    font-size: .72rem;
    font-weight: 850;
    letter-spacing: .13em;
    text-transform: uppercase;
}

.contact-detail-card h2 {
    margin: 0 0 18px;
    font-size: 1.3rem;
    line-height: 1.2;
    letter-spacing: -.025em;
}

.contact-detail-card address {
    color: var(--ink);
    font-style: normal;
    font-weight: 700;
    line-height: 1.7;
}

.contact-gps,
.contact-note,
.contact-hours {
    color: var(--muted);
}

.contact-gps {
    margin: 14px 0 18px;
    font-size: .86rem;
}

.contact-hours {
    margin-top: 0;
    color: var(--ink);
    font-weight: 750;
}

.contact-note {
    margin-bottom: 0;
    font-size: .92rem;
}

.contact-channel {
    display: grid;
    gap: 2px;
    padding: 14px 0;
    border-top: 1px solid var(--line);
}

.contact-channel:first-of-type {
    border-top: 0;
    padding-top: 0;
}

.contact-channel a {
    font-size: 1.05rem;
    font-weight: 750;
}

.contact-channel small {
    color: var(--muted);
}

.contact-email-list {
    display: grid;
}

.contact-email-list > div {
    display: grid;
    gap: 2px;
    padding: 12px 0;
    border-top: 1px solid var(--line);
}

.contact-email-list > div:first-child {
    padding-top: 0;
    border-top: 0;
}

.contact-email-list strong {
    font-size: .86rem;
}

.contact-email-list a {
    color: #147f78;
    overflow-wrap: anywhere;
}

.map-section {
    padding: 0 0 96px;
}

.map-shell {
    position: relative;
    min-height: 480px;
    overflow: hidden;
    background: var(--surface-2);
    border: 1px solid var(--line);
    border-radius: 28px;
    box-shadow: var(--shadow);
}

.map-shell iframe {
    position: absolute;
    inset: 0;
    display: block;
    width: 100%;
    height: 100%;
}

.map-overlay-card {
    position: absolute;
    z-index: 2;
    left: 24px;
    bottom: 24px;
    width: min(350px, calc(100% - 48px));
    padding: 24px;
    background: rgba(255,255,255,.96);
    border: 1px solid rgba(11,23,40,.1);
    border-radius: 18px;
    box-shadow: 0 16px 45px rgba(8,21,40,.16);
    backdrop-filter: blur(10px);
}

.map-overlay-card > strong {
    display: block;
    font-size: 1.25rem;
}

.map-overlay-card p {
    margin: 8px 0 18px;
    color: var(--muted);
}

.section-contact-form {
    color: var(--white);
    background: var(--navy);
}

.section-contact-form .eyebrow {
    color: var(--accent-2);
}

.contact-form-layout {
    display: grid;
    grid-template-columns: .72fr 1.28fr;
    gap: 74px;
    align-items: start;
}

.contact-form-intro {
    position: sticky;
    top: 120px;
}

.contact-form-intro h2 {
    margin: 0;
    font-size: clamp(2.1rem, 4vw, 3.5rem);
    line-height: 1.02;
    letter-spacing: -.045em;
}

.contact-form-intro > p:not(.eyebrow) {
    color: #9fb0c5;
}

.contact-privacy-note {
    margin-top: 28px;
    font-size: .9rem;
}

.contact-privacy-note a {
    color: var(--accent-2);
    font-weight: 750;
}

.contact-form-card {
    padding: 34px;
    background: rgba(255,255,255,.055);
    border: 1px solid rgba(255,255,255,.10);
    border-radius: 26px;
}

.real-contact-form {
    display: grid;
    gap: 18px;
}

.form-row {
    display: grid;
    gap: 16px;
}

.form-row-two {
    grid-template-columns: 1fr 1fr;
}

.field {
    display: grid;
    gap: 7px;
}

.field label {
    color: #dce7f4;
    font-size: .88rem;
    font-weight: 750;
}

.field input,
.field select,
.field textarea {
    width: 100%;
    min-height: 52px;
    padding: 13px 14px;
    color: var(--white);
    background: rgba(255,255,255,.07);
    border: 1px solid rgba(255,255,255,.14);
    border-radius: 13px;
    outline: none;
    transition: border-color .18s ease, background .18s ease, box-shadow .18s ease;
}

.field textarea {
    resize: vertical;
    min-height: 150px;
}

.field select option {
    color: #111;
    background: #fff;
}

.field input:focus,
.field select:focus,
.field textarea:focus {
    border-color: var(--accent);
    background: rgba(255,255,255,.095);
    box-shadow: 0 0 0 3px rgba(46,211,198,.12);
}

.privacy-check {
    display: grid;
    grid-template-columns: 20px 1fr;
    gap: 10px;
    align-items: start;
    color: #9fb0c5;
    font-size: .88rem;
}

.privacy-check input {
    margin: 4px 0 0;
}

.privacy-check a {
    color: var(--accent-2);
    font-weight: 750;
}

.form-submit-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 20px;
    margin-top: 4px;
}

.form-submit-row p {
    margin: 0;
    color: #7f91a9;
    font-size: .8rem;
}

.form-submit-row .button {
    color: var(--navy);
    background: var(--accent);
    border-color: var(--accent);
}

.form-message {
    margin-bottom: 20px;
    padding: 16px 18px;
    border-radius: 14px;
    font-size: .92rem;
}

.form-message ul {
    margin: 8px 0 0;
    padding-left: 20px;
}

.form-message-success {
    color: #dffcf8;
    background: rgba(46,211,198,.12);
    border: 1px solid rgba(46,211,198,.30);
}

.form-message-error {
    color: #ffe9e9;
    background: rgba(255,99,99,.10);
    border: 1px solid rgba(255,99,99,.27);
}

.honeypot-field {
    position: absolute !important;
    left: -10000px !important;
    width: 1px !important;
    height: 1px !important;
    overflow: hidden !important;
}

@media (max-width: 1080px) {
    .contact-info-grid {
        grid-template-columns: 1fr 1fr;
    }

    .contact-form-layout {
        grid-template-columns: 1fr;
        gap: 38px;
    }

    .contact-form-intro {
        position: static;
        max-width: 720px;
    }
}

@media (max-width: 680px) {
    .brand-header {
        width: 128px;
        max-width: 128px;
    }

    .brand-logo-header {
        width: 128px;
    }

    .brand-footer,
    .brand-logo-footer {
        width: 160px;
        max-width: 160px;
    }

    .contact-info-grid,
    .form-row-two {
        grid-template-columns: 1fr;
    }

    .map-section {
        padding-bottom: 70px;
    }

    .map-shell {
        min-height: 520px;
    }

    .map-overlay-card {
        left: 14px;
        right: 14px;
        bottom: 14px;
        width: auto;
    }

    .contact-form-card {
        padding: 22px;
    }

    .form-submit-row {
        align-items: stretch;
        flex-direction: column;
    }

    .form-submit-row .button {
        width: 100%;
    }

    .complaints-badge {
        width: 170px;
    }
}

/* ========================================================================== 
   PATCH 009 — Multi-localização + CMS
   ========================================================================== */
.service-card-link{display:block;color:inherit}.service-card-arrow{display:inline-flex;margin-top:18px;color:#13867e;font-size:.78rem;font-weight:850}.services-list-link{display:block;color:inherit}.services-list-link article{transition:transform .18s ease,border-color .18s ease}.services-list-link:hover article{transform:translateX(4px);border-color:rgba(23,143,135,.32)}.services-list-link small{display:inline-block;margin-top:10px;color:#168f87;font-weight:800}.cms-prose{color:var(--muted);line-height:1.85}.service-detail-grid{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(280px,.75fr);gap:30px;align-items:start}.service-detail-content{min-height:420px}.service-benefits-card,.service-contact-card{padding:28px;border-radius:var(--radius)}.service-benefits-card{color:#fff;background:var(--navy)}.service-benefits-card .eyebrow{color:var(--accent)}.service-benefits-card ul{display:grid;gap:0;margin:16px 0 0;padding:0;list-style:none}.service-benefits-card li{position:relative;padding:12px 0 12px 24px;border-top:1px solid rgba(255,255,255,.09)}.service-benefits-card li::before{content:"";position:absolute;left:0;top:20px;width:7px;height:7px;background:var(--accent);border-radius:50%}.service-contact-card{margin-top:16px;background:var(--surface-2);border:1px solid var(--line)}.service-contact-card h2{margin-top:0;font-size:1.45rem}.section-compact-top{padding-top:0}.contact-global-channels{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:16px;margin-bottom:30px}.contact-channel-card{min-height:180px}.contact-prominent-link{display:inline-block;color:#137f78;font-size:1.05rem;font-weight:800;overflow-wrap:anywhere}.contact-channel-note{display:block;margin-top:8px;color:var(--muted)}.contact-locations-grid{display:grid;gap:24px}.location-public-card{display:grid;grid-template-columns:minmax(300px,.8fr) minmax(0,1.2fr);overflow:hidden;background:#fff;border:1px solid var(--line);border-radius:26px;box-shadow:var(--shadow)}.location-public-info{padding:32px}.location-public-heading{display:flex;align-items:start;justify-content:space-between;gap:16px}.location-public-heading h2{margin:0;font-size:1.5rem}.location-primary-badge{display:inline-flex;padding:6px 9px;color:#0b7068;background:#e7faf7;border-radius:999px;font-size:.68rem;font-weight:850}.location-public-info address{margin-top:20px;color:var(--ink);font-style:normal;font-weight:700;line-height:1.7}.location-public-hours{display:grid;margin-top:18px;padding-top:18px;border-top:1px solid var(--line)}.location-public-hours span{margin-top:3px;color:var(--muted);font-size:.88rem}.location-channel-list{display:grid;gap:0;margin:18px 0;padding:8px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line)}.location-channel-list>div{display:grid;gap:2px;padding:9px 0}.location-channel-list a{color:#138078;font-weight:750;overflow-wrap:anywhere}.location-channel-list small{color:var(--muted)}.location-public-map{min-height:420px;background:var(--surface-2)}.location-public-map iframe{display:block;width:100%;height:100%;min-height:420px}@media(max-width:900px){.service-detail-grid,.location-public-card{grid-template-columns:1fr}.location-public-map,.location-public-map iframe{min-height:360px}}@media(max-width:680px){.location-public-info{padding:24px}.location-public-heading{flex-direction:column}}


/* ==========================================================================\n   PATCH 010 — Release Candidate / Accessibility / Privacy\n   ========================================================================== */

a:focus-visible,
button:focus-visible,
input:focus-visible,
select:focus-visible,
textarea:focus-visible {
    outline: 3px solid #22bcb0;
    outline-offset: 3px;
}

.privacy-map-placeholder {
    min-height: 420px;
    display: grid;
    place-items: center;
    padding: 32px;
    background:
        linear-gradient(135deg, rgba(8, 21, 40, .05), rgba(46, 211, 198, .08)),
        var(--surface-2);
    text-align: center;
}

.privacy-map-placeholder > div {
    max-width: 460px;
}

.privacy-map-placeholder strong {
    display: block;
    font-size: 1.25rem;
}

.privacy-map-placeholder p {
    margin: 10px 0 20px;
    color: var(--muted);
}

.location-public-map > iframe {
    border: 0;
}

.prose a:not(.button),
.legal-card a {
    text-underline-offset: 3px;
}

@media (prefers-reduced-motion: reduce) {
    html {
        scroll-behavior: auto !important;
    }
}


/* ==========================================================================\n   PATCH 013 - Conteúdo público recuperado e suporte\n   ========================================================================== */

.institutional-prose .cms-prose {
    white-space: normal;
}

.support-public-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 18px;
}

.support-public-card {
    display: block;
    min-height: 260px;
    padding: 30px;
    color: var(--ink);
    background: #fff;
    border: 1px solid var(--line);
    border-radius: 24px;
    box-shadow: var(--shadow);
    transition: transform .18s ease, border-color .18s ease;
}

.support-public-card:hover {
    transform: translateY(-3px);
    border-color: rgba(23,143,135,.35);
}

.support-public-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 42px;
    height: 42px;
    margin-bottom: 26px;
    color: #08766f;
    background: #e6faf7;
    border-radius: 12px;
    font-size: .75rem;
    font-weight: 900;
}

.support-public-card h2 {
    margin: 0 0 10px;
    font-size: 1.45rem;
}

.support-public-card p {
    margin: 0 0 24px;
    color: var(--muted);
    line-height: 1.7;
}

.support-public-card strong {
    color: #08766f;
    font-size: .8rem;
}

@media (max-width: 760px) {
    .support-public-grid {
        grid-template-columns: 1fr;
    }
}


/* ========================================================================== 
   PATCH 016 — SEO técnico, acessibilidade e performance
   ========================================================================== */
:root{--focus-ring:#0f766e}.eyebrow{color:#0f766e}.nav-toggle{cursor:pointer}
a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,summary:focus-visible{outline:3px solid var(--focus-ring);outline-offset:3px}
.main-nav a:focus-visible,.footer-links a:focus-visible,.footer-contact a:focus-visible{border-radius:5px}
main[id],section[id],article[id]{scroll-margin-top:100px}.error-actions{display:flex;flex-wrap:wrap;justify-content:center;gap:10px;margin-top:22px}.error-actions .button-ghost{background:rgba(255,255,255,.74)}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto!important}*,*::before,*::after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important;scroll-behavior:auto!important}.button:hover,.service-card:hover,.services-list-link:hover article,.support-public-card:hover{transform:none!important}}
@media(forced-colors:active){.button,.nav-toggle,.service-card,.support-public-card,.location-public-card{border:1px solid CanvasText}}


/* ==========================================================================
   FEATURE 017 — Sistema nativo de suporte / tickets
   ========================================================================== */

.support-ticket-layout {
    display: grid;
    grid-template-columns: minmax(0, .8fr) minmax(0, 1.2fr);
    gap: clamp(28px, 5vw, 72px);
    align-items: start;
}

.support-track-card,
.support-created-card,
.support-reply-card,
.support-summary-card {
    background: #fff;
    border: 1px solid rgba(11, 29, 52, .12);
    border-radius: 22px;
    padding: clamp(22px, 4vw, 36px);
    box-shadow: 0 20px 50px rgba(8, 21, 40, .08);
}

.support-created-card {
    text-align: center;
}

.support-ticket-number {
    margin: 10px 0 22px;
    font-size: clamp(1.6rem, 5vw, 2.5rem);
    font-weight: 900;
    letter-spacing: .04em;
    color: #081528;
}

.support-access-key {
    margin-top: 24px;
    display: grid;
    gap: 8px;
    text-align: left;
}

.support-access-key code {
    display: block;
    padding: 14px;
    overflow-wrap: anywhere;
    background: #f4f7fa;
    border-radius: 12px;
    font-size: .84rem;
}

.support-ticket-public-state {
    display: grid;
    gap: 8px;
    justify-items: start;
    align-content: center;
}

.support-ticket-badge {
    display: inline-flex;
    min-height: 34px;
    align-items: center;
    padding: 0 12px;
    border-radius: 999px;
    background: #dff7f4;
    color: #075e57;
    font-weight: 850;
    font-size: .82rem;
}

.support-ticket-public-grid {
    display: grid;
    grid-template-columns: minmax(0, 1.4fr) minmax(260px, .6fr);
    gap: 28px;
    align-items: start;
}

.support-thread,
.support-thread-list {
    display: grid;
    gap: 16px;
}

.support-message {
    border: 1px solid rgba(11, 29, 52, .12);
    border-radius: 18px;
    padding: 18px;
    background: #fff;
}

.support-message.is-staff {
    background: #eefbf9;
    border-color: rgba(15, 118, 110, .18);
}

.support-message-head {
    display: flex;
    justify-content: space-between;
    gap: 16px;
    margin-bottom: 12px;
}

.support-message-head time {
    color: #62748a;
    font-size: .78rem;
}

.support-message-body {
    line-height: 1.7;
    overflow-wrap: anywhere;
}

.support-reply-card {
    margin-top: 8px;
}

.support-reply-card form {
    display: grid;
    gap: 18px;
}

.support-ticket-summary {
    position: sticky;
    top: 105px;
    display: grid;
    gap: 16px;
}

.support-summary-card dl {
    margin: 18px 0 0;
    display: grid;
    gap: 13px;
}

.support-summary-card dl > div {
    padding-top: 13px;
    border-top: 1px solid rgba(11, 29, 52, .10);
}

.support-summary-card dt {
    color: #63748a;
    font-size: .76rem;
    font-weight: 800;
    text-transform: uppercase;
    letter-spacing: .06em;
}

.support-summary-card dd {
    margin: 4px 0 0;
    font-weight: 750;
    overflow-wrap: anywhere;
}

.support-closed-note {
    padding: 18px;
    border-radius: 14px;
    background: #f2f5f8;
    color: #46596f;
}

@media (max-width: 900px) {
    .support-ticket-layout,
    .support-ticket-public-grid {
        grid-template-columns: 1fr;
    }

    .support-ticket-summary {
        position: static;
    }
}


/* ==========================================================================
   FEATURE 018 — Anexos seguros em tickets
   ========================================================================== */

.support-attachment-field input[type="file"] {
    width: 100%;
    padding: 11px;
    background: #f7f9fb;
    border: 1px dashed rgba(11, 29, 52, .22);
    border-radius: 12px;
}

.support-attachments {
    display: grid;
    gap: 8px;
    margin-top: 16px;
    padding-top: 14px;
    border-top: 1px solid rgba(11, 29, 52, .10);
}

.support-attachments > strong {
    font-size: .76rem;
    text-transform: uppercase;
    letter-spacing: .06em;
    color: #5a6f86;
}

.support-attachment-link {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    padding: 10px 12px;
    border: 1px solid rgba(11, 29, 52, .10);
    border-radius: 10px;
    background: rgba(255,255,255,.78);
    text-decoration: none;
}

.support-attachment-link span {
    min-width: 0;
    overflow-wrap: anywhere;
    font-weight: 750;
}

.support-attachment-link small {
    flex: 0 0 auto;
    color: #687a8e;
}

.support-attachment-link:hover {
    border-color: rgba(15, 118, 110, .28);
    background: #f1fbf9;
}